FAQs

When is the Exhibit Hall open?

Exhibit Hall Schedule & Location

McCormick Place West, Level 3, Hall F

  • Thursday, Feb. 22, 9 a.m. – 5:30 p.m.
  • Friday, Feb. 23, 9 a.m. – 5:30 p.m.
  • Saturday, Feb. 24, 9 a.m. – 4 p.m.

What are the hours of on-site registration?

General Registration

McCormick Place West, Level 3 Concourse

  • Thursday, Feb. 22, 7:30 a.m. – 5 p.m.
  • Friday, Feb. 23, 7:30 a.m. – 5 p.m.
  • Saturday, Feb. 24, 7:30 a.m. – 3 p.m.

Exhibitor Registration

McCormick Place West, Level 3 Concourse

  • Wednesday, Feb. 21, 8 a.m. – 4:30 p.m.
  • Beginning Feb. 22, exhibitor registration will follow general registration hours.

Where can I find Emergency Information for McCormick Place?

This PDF has all of the Emergency Information for McCormick Place: Emergency Information & McPlace Visitors Evacuation Guide

Where can I find the listings for all Associated Events?

Find Associated Events here.

What is the best way to ensure I can attend free courses?

Take advantage of online registration to reserve seats in F Courses. It is recommended that you arrive on time for your courses at the Midwinter Meeting, as advanced registration for free courses will only guarantee seating up to the published start time of the course. If you did not reserve tickets for F Courses through pre-registration, please be aware that you can not obtain them on site at General Registration. However, those attendees without tickets should arrive early at the classrooms, as they will be seated on a first-come, first-served basis following the seating of on-time, registered attendees.

It is to your benefit to plan your travel and parking to allow sufficient time to arrive for the start of the free lecture(s) for which you have registered.

Can I register for two courses at the same time of day?

No. Tickets can not be requested for concurrent sessions. If the courses you select run at concurrent times, we will consider the first, listed and paid course code as your priority, and you will be registered for that before the other chosen courses.

What is the refund/cancellation policy?

All badge/course registration cancellations or requests for refunds must be made in writing and received in the offices of Advanced Tradeshow Technologies, postmarked no later than Feb. 6.  If your badges and/or course tickets have been mailed or received, they must be returned with the request for refund/cancellation.  If your tickets have been produced and/or mailed, a $15 service and handling fee will be deducted from the amount of the refund.  

Requests for refunds must include actual badges and course tickets and should be sent to CDS Midwinter Meeting, Advanced Tradeshow Technologies,  PO Box 778, Wheat Ridge, CO 80034.

Can I get a refund for the ticket I pur­chased if I forgot to bring the necessary supplies for a fee course?
No. Participants must bring specific supplies for participation workshops. Required supplies are listed in the course description.

How many hours of CE credit may I earn for each course?

CE hours are printed on the course tickets. CE credits may not apply toward license renewal in all states. It is the responsibility of each attendee to verify the requirements of his/her licensing board. Please check with your state board if you question whether a particular course will meet your continuing education requirements.

How do I find my classroom?

  • Download the interactive Midwinter Meeting App. All courses are located in the West Building.
  • You must obtain a copy of the Official Program on site to find all room numbers. A map will be available on site. Official programs are available throughout McCormick Place.
  • Course room numbers will be posted in the Official Program and on the Mobile app.

May I purchase course tickets on site?

Yes. Paid course tickets are available for sale on site in the General Registration Area, Level 3, Concourse.

Are children permitted in classrooms?

No, children are not permitted in classrooms. No guest under age 21 may acquire a ticket to any course.

Are children or strollers permitted in the exhibit hall?

Children are permitted in the exhibit hall as long as they are accompanied by an adult.   Children cannot be left unattended.

Strollers and wheeled carts are not permitted in the exhibit hall.  Parents with small children should make other arrangements in advance including supplying themselves with a baby harness, carrier, or backpack.